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Operations and Office Administrator - Norwich

Hope into Action Norwich is seeking an Operations and Office Administrator to join an exciting, dynamic, and growing organisation.

Hours: 23 hours per week
Location: Norwich
Closing date: 8th February 2023
Salary: £11,565.55 per annum (£20,114 pro rata)
Interview date: Monday 20th February 2023
Interview location: Norwich
About the role: 
Hope into Action Norwich is seeking an Operations and Office Administrator to join an exciting, dynamic, and growing organisation. This role is all about the operational running and administration of the Norwich project. You will be supporting the team and partner churches to work with those that may be vulnerable to or have experienced homelessness.
Key responsibilities for this role include:

  • The operations and administration around keeping our properties well maintained and to an excellent standard.
  • Supporting the team in tenant pathways and tenant finance.
  • Coordination of the Norwich office
  • Working with external contractors, companies, and organisations.

About you: 
For this role, we are looking for a highly organised and passionate individual to join the Norwich team. You will have a heart for vulnerable people and a desire to see holistic change for our tenants. The key areas of this role are providing administrative support to the Norwich team and managing the maintenance of eleven houses. It’s important to us that our houses are well maintained and are of an excellent standard. Good organisational skills, the ability to prioritise a varied workload, and a desire to have streamlined work processes and systems are essential characteristics.
As a key role within Hope into Action the post holder must demonstrate their sympathy with the Christian faith and the mission and values of the organisation.
It is a requirement of the role that you have a basic level DBS check.
The team and wider network are at the heart of who we are and how we work. You will want to be an integral part of the team and the HiA wider network.
About us: 
In Norwich we are at the forefront of providing excellent quality supported accommodation to those that need it most in our county. We currently have eleven properties in Norwich and surrounding towns, with a further two in the pipeline.
Across the network we provide not just shelter and housing know-how, but also the friendship of a church. Together with over 100 churches, we provide direct support to people whom others have often given up on. Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, refugees, those suffering mental health issues and survivors of human trafficking.
We are now partnering with churches across the country. We encourage others to use our model by franchising the idea. Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
To apply: 
Click here for more details including a Job Description and Application Form
For an informal discussion about this role, please contact Norwich Team Lead, Debra Green on 07394 567067.
Please send completed application forms to debra.green@hopeintoaction.org.uk

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